Deluxe King Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory
The Westin Kuala Lumpur
A five-star stay in the heart of Bukit Bintang, with an outdoor pool and easy access to Kuala Lumpur's shopping and dining.
- Outdoor swimming pool
- Free Wi-Fi in public areas
- 24-hour reception and security
8.5
Great
1575 reviews
Booking.com 8.5 · 1575 reviews
About
The Westin Kuala Lumpur
The Westin Kuala Lumpur sits on Jalan Bukit Bintang, placing you in the middle of the city's prime shopping and dining district. The hotel is directly opposite Pavilion Mall, and the surrounding Golden Triangle area is packed with malls, money changers, and international restaurants.
Rooms are designed for comfort, with the signature Westin Heavenly Bed featuring prominently. The hotel offers an outdoor swimming pool, a fitness centre, and multiple dining options, including a restaurant, snack bar, and bar/lounge. For families, there's a children's pool and play area.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Prime Bukit Bintang location — The hotel is directly opposite Pavilion Mall and a short walk to other malls and the Golden Triangle shopping belt.
- Comfortable, well-regarded beds — Guests repeatedly mention the Westin Heavenly Bed and soft pillows as a standout feature.
- Noted staff hospitality — Many reviewers call out the friendly and helpful service, from the executive lounge to the doorman.
- Good value for the class — Several guests felt the price was reasonable for a five-star property in this location.
–
Worth weighing
4 to weigh- Comfort rating trails other categories — The Comfort score of 7.7 is the lowest among the rating categories, suggesting room for improvement in this area.
- Some reviews mention previous service decline — A returning guest noted that service had dipped in the past, though their recent stay was an improvement.
- Prices have increased over time — A long-time guest observed that rates rose considerably compared to previous years, prompting them to try other hotels.
- Not pet-friendly — The hotel does not allow pets, so travellers with animals will need to look elsewhere.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premium King Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Premium Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Bathtub
Two Bedroom Residence
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Executive Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Executive Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Westin Suite
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
One Bedroom Residence
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Free Wi-Fi in public areas
- Parking
- Valet parking
- Electric vehicle charging station
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- Safe deposit box
- Luggage storage
- Currency exchange
- Lift
- No smoking on site
- No pets allowed
- Wheelchair access
Dining
- Restaurant
- Coffee shop
- Snack bar
- Bar/Lounge area
- In-room breakfast
- Special diet menus
- Welcome drink
- Happy hour
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Soundproofed rooms
- Sitting area
- Dressing area
- Ironing facilities
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Garden furniture
- Dining table
Recreation
- Outdoor swimming pool
- Children's pool
- Sun loungers
- Beach umbrellas
- Fitness centre
- Cycling
- Night club
- Entertainment
- Sun terrace
- Picnic area/Tables
- Board games
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Car hire
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
- Babysitting/Child services
- Children's buffet
Accessibility
- Rooms/Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 1,575 reviews
Booking.com · 8.5 · 1575 reviews
8.5Verified guest“Nothing was too much trouble – we'd return in a flash when in Kuala Lumpur. The property is charming, with very helpful staff from the executive lounge to the doorman. Breakfast offers a decent spread of international dishes with plenty of variety.”
8.5Verified guest“The place was ideal, with incredible and exceptional staff on shift – really enjoyed the stay. Its location close to the famous shopping mall was great and premier.”
8.5Verified guest“Everything was great. It's in front of Pavilion Mall and near Bukit Bintang, which has many money changers and Arabic restaurants.”
8.5Verified guest“Breakfast was above average for vegans, and all the food was good. The king-sized Heavenly Bed was lovely. The hotel was a short walk to the shopping belt and many malls in the Golden Triangle area. It's near Ebisu for dinner.”
8.5Verified guest“I've stayed at The Westin more than two dozen times, but moved to Grand Millennium two years ago because prices went up considerably and service declined. This recent return was a pleasant surprise – the price was reasonable and service was okay. Still unclear what happened to my old Starwood points; the hotel had no clue.”
8.5Verified guest“I liked the bed and soft pillows – it's quite near to the shopping.”
04 — Location
Getting around Kuala Lumpur
The property sits in Kuala Lumpur.
Shopping: The hotel is opposite Pavilion Mall and within walking distance of other major malls in the Golden Triangle. Expect a wide range of local and international brands.
Dining: The surrounding Bukit Bintang area is known for its diverse food scene, including Arabic restaurants and local eateries. Popular spots like Damascus kebab and Din Tai Fung are a short walk away.
Money changers: Several money changers are located nearby in Bukit Bintang, making it convenient to exchange currency.
199, Jalan Bukit Bintang, Kuala Lumpur, Kuala Lumpur Federal Territory, 55100, Malaysia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 443 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking, including valet parking and an electric vehicle charging station.
Are pets allowed at The Westin Kuala Lumpur?
No, pets are not allowed on the property.
Does the hotel have family-friendly facilities?
Yes, there is a children's pool, children's play area, children's buffet, babysitting/child services, and cots are available.
Is there an outdoor pool?
Yes, the hotel has an outdoor swimming pool with sun loungers and beach umbrellas.
What dining options are available on site?
The hotel has a restaurant, coffee shop, snack bar, and a bar/lounge area. In-room breakfast is also available.
Nearby
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The bottom line
The Westin Kuala Lumpur earns its five-star rating with a central Bukit Bintang location, comfortable rooms, and attentive service. While the comfort score suggests minor room for improvement, the overall experience is strong for both leisure and business travellers.
8.5A reliable pick for shopping and dining in the heart of KL.
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